Delivery

Faster Deliveries

Our distribution centre in Perth now offers tracked courier shipments, which means that you can now get your favourite badges, medals and memorabilia faster than ever. Most deliveries generally now take just 2-5 working days from despatch and your in-stock items usually ship within 2 or 3 days from placing an order.courier 500x417 - Delivery

Delivery Cost

Delivery Method Price Free Delivery On Delivery Time (approx.) Signature Required
Tracked Courier (No signature required)*) $7.95 orders over $100 3-5 working days from despatch* No
Parcel Post (Signature required) $11.00 orders over $100 5-10 working days from despatch* Yes
Express (Signature required) $16.50 n/a 1-3 working days from despatch* Yes

*No signature means you authorise deliveries to be left at your address, just like regular mail. Deliveries may take longer in remote or rural areas.

Please note: Due to excess weight, free delivery is not available on any order containing a heavy or large item, like frames.

Delivery Destinations & Times

Destination Delivery From Dispatch (Working Days)
Sydney Metro Up to 3
Canberra Metro Up to 3
Melbourne Metro Up to 4
Vic Country Up to 5
Brisbane Metro Up to 5
Qld Near Country 3-6
Qld Far Country Up to 3-7
Far North Qld* 5-16
Adelaide Metro 3-5
SA Country 4-7
Perth Metro Up to 3
WA Country 2-7
WA Country Far 3-9
Tasmania 3-7
Tasmania Remote* 5-7
Darwin City/Suburbs 5-7
Alice Springs 5-8
NT Other* 10-14

*Deliveries to Islands off the coast of Tasmania, North Queensland and NT will require between 10-26 days

All delivery times are estimates, we can’t be held liable for any delays that may occur which are totally outside our control.

SHIPPING

Because we use contracted couriers or Australia Post, we cannot carry out deliveries on weekends including public holidays and we cannot carry out deliveries at specific times of the day, nor can we instruct drivers about placement of deliveries. Tracked courier deliveries cannot be addressed to Australia Post.

Security Checks

In order to protect you from fraudulent card use on our web site, all orders are subject to secure manual processing. Any irregularities found may mean your order is not processed immediately and we’ll be in touch to ensure the security of your data.

International Delivery

We use Australia Post international’s registered parcels, or EMS international couriers.

You are responsible for checking import thresholds or duties for your delivery address before placing an order. It is also your responsibility to ensure any products you order comply with all laws and regulations of the destination country or region.

We will endeavour to assist you if customs related restrictions or delays arise when you order from us, but we are unable to provide local support.


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